Product Warranty

WARRANTY:

At Consider the Wldflwrs, we stand behind the craftsmanship of our jewelry. We offer complimentary prong tightening and professional cleaning for life. All CTWF jewelry is guaranteed to be free of manufacturing defects in its structural integrity. If you believe your piece has a defect, please contact us within 24 hours of delivery.

We offer a one-year manufacturing warranty on all CTWF jewelry purchases. During this time, any necessary repairs related to craftsmanship will be covered. Please note that repairs due to normal wear and tear are not included, and the customer may be responsible for those costs.

After one year, we’re happy to continue offering repair services for your well-loved piece - small service fees may apply.

We highly recommend adding your fine jewelry to your homeowners, renters, or individual insurance policy to protect against loss, damage, or theft.

Pre-Owned Watches: All pre-owned timepieces come with a 6-month CTWF warranty covering timekeeping and mechanical performance. This does not cover cosmetic wear, accidental damage, or misuse.

RETURN POLICY:

• Made-to-order pieces are final sale and cannot be returned or exchanged.
  

• In-stock, ready-to-ship pieces may be exchanged for store credit within 14 days of in-store purchase or delivery.
  

Sale items, discounted purchases, international orders, and pre-owned watches are final sale and sold as-is.